StepUP’s Hosted PBX system comes with many basic and advanced features. Here is a partial list of the most commonly used and asked about featuresPlease contact us and we can explain the features included to meet your specific voice communication needs. 

 

System FeaturesUser Features
Advanced Call Distribution (ACD)Attendant Console (Web Based)
Auto Attendants Busy Lamp Field (BLF)
Call Queues with Advanced Options Built in Chat
Hunt Groups / Ring Groups Call Blocking (Inbound and Outbound)
Call Intercept & Monitoring Call Forwarding (multiple options)
Call Parking Call Logging & Monitoring
Dial by Name Directories Call Detail Records (CDRs)
DID / Phone Number Management Call Notify, Parking, Return & Transfer
Configurable Feature Codes Call Waiting, Do Not Disturb
CRM Integrations Caller ID with Name
Device Inventory Management Intercom / Paging
Hot Desking / Hoteling* Message Waiting Indicator (MWI)
Group Instant Messaging Music-On-Hold
Distinctive Ring Presence
Caller ID Manipulation Privacy Features
Call Center Suite (optional) Simultaneous Ring
Call Recording (optional) Three-Way Calling
Time Frame Management and Advanced Call Routing Video Support (H264)
Voicemail
Web User portal

 

Please reach out to us if you have any questions about these features mentioned above and/or ones that you might be wondering about.  

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