ONLINE PRIVACY POLICY AGREEMENT

June 1, 2017

StepUP IT Services, LLC values its users’ privacy. This Privacy Policy (“Policy”) will help you
understand how we collect and use personal information from those who visit our website or
make use of our online facilities and services, and what we will and will not do with the
information we collect. Our Policy has been designed and created to ensure those affiliated with
StepUP IT Services, LLC of our commitment and realization of our obligation not only to meet,
but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure
that you are up to date with the latest changes, we advise you to frequently visit this page. If at
any point in time StepUP IT Services, LLC decides to make use of any personally identifiable
information on file, in a manner vastly different from that which was stated when this information
was initially collected, the user or users shall be promptly notified by email. Users at that time
shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to StepUP IT Services, LLC, and it governs any and all data collection and
usage by us. Through the use of www.stepupitservices.com, you are therefore consenting to the
data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies
that StepUP IT Services, LLC does not control, nor by individuals not employed or managed by
us. If you visit a website that we mention or link to, be sure to review its privacy policy before
providing the site with information. It is highly recommended and suggested that you review the
privacy policies and statements of any website you choose to use or frequent to better
understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you
elect not to do so, we reserve the right not to register you as a user or provide you with any
products or services.

In addition, StepUP IT Services, LLC may have the occasion to collect non-personal anonymous
demographic information, such as age, gender, household income, political affiliation, race and
religion, as well as the type of browser you are using, IP address, or type of operating system,
which will assist us in providing and maintaining superior quality service.

Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we
have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we
have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we
retain said information will be determined based upon the following criteria: the length of time
your personal information remains relevant; the length of time it is reasonable to keep records to
demonstrate that we have fulfilled our duties and obligations; any limitation periods within which
claims might be made; any retention periods prescribed by law or recommended by regulators,
professional bodies or associations; the type of contract we have with you, the existence of your
consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected
StepUP IT Services, LLC does not now, nor will it in the future, sell, rent or lease any of its
customer lists and/or names to any third parties.

StepUP IT Services, LLC may collect and may make use of personal information to assist in the
operation of our website and to ensure delivery of the services you need and request. At times,
we may find it necessary to use personally identifiable information as a means to keep you
informed of other possible products and/or services that may be available to you from
www.stepupitservices.com

StepUP IT Services, LLC may also be in contact with you with regards to completing surveys
and/or research questionnaires related to your opinion of current or potential future services that
may be offered.

StepUP IT Services, LLC uses various third-party social media features including but not limited to
Facebook, Google+, LinkedIn and other interactive programs. These may collect your IP address
and require cookies to work properly. These services are governed by the privacy policies of the
providers and are not within StepUP IT Services, LLC’s control.

Disclosure of Information
StepUP IT Services, LLC may not use or disclose the information provided by you except under
the following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of StepUP IT
Services, LLC.

Non-Marketing Purposes
StepUP IT Services, LLC greatly respects your privacy. We do maintain and reserve the right to
contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account
issues, and/or changes in StepUP IT Services, LLC products and services). In certain
circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13
StepUP IT Services, LLC’s website is not directed to, and does not knowingly collect personal
identifiable information from, children under the age of thirteen (13). If it is determined that such
information has been inadvertently collected on anyone under the age of thirteen (13), we shall
immediately take the necessary steps to ensure that such information is deleted from our
system’s database, or in the alternative, that verifiable parental consent is obtained for the use
and storage of such information. Anyone under the age of thirteen (13) must seek and obtain
parent or guardian permission to use this website.

Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website please
send an email that you wish to unsubscribe to info@stepupitservices.com. If you wish to
unsubscribe or opt-out from any third-party websites, you must go to that specific website to
unsubscribe or opt-out. StepUP IT Services, LLC will continue to adhere to this Policy with
respect to any personal information previously collected.

Links to Other Websites
Our website does contain links to affiliate and other websites.StepUP IT Services, LLC does not
claim nor accept responsibility for any privacy policies, practices and/or procedures of other such
websites. Therefore, we encourage all users and visitors to be aware when they leave our
website and to read the privacy statements of every website that collects personally identifiable
information. This Privacy Policy Agreement applies only and solely to the information collected by
our website.

Notice to European Union Users
StepUP IT Services, LLC’s operations are located primarily in the United States. If you provide
information to us, the information will be transferred out of the European Union (EU) and sent to
the United States. (The adequacy decision on the EU-US Privacy became operational on August
1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal
data is transferred to the United States for commercial purposes. It allows the free transfer of
data to companies that are certified in the US under the Privacy Shield.) By providing personal
information to us, you are consenting to its storage and use as described in this Policy.

Security
StepUP IT Services, LLC takes precautions to protect your information. When you submit
sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (e.g. credit card information), that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in
the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally identifiable information.
The computers and servers in which we store personally identifiable information are kept in a
secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure
or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private
communications to build users’ trust and confidence in the internet and website use by providing
simple and secure access and communication of credit card and personal information.

Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you
should refrain from further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and conditions shall mean that you
agree and acceptance of such changes.

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our
website, please feel free to contact us at the following email, telephone number or mailing
address.

Email: info@stepupitservices.com
Telephone Number: (541) 683-5000
Mailing Address:
StepUP IT Services, LLC
228 Grimes St
Eugene, Oregon
97402

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